Frequently Asked Questions
Everything you need to know about your iniBuilds shopping experience.
How do I download my digital products after purchase?
Once your order is complete, you can access your downloads immediately via the iniManager app or by logging into your account on our website and navigating to the 'Downloads' section.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal, Apple Pay, and Google Pay.
Can I get a refund for a digital product?
Due to the nature of digital software, we generally cannot offer refunds once a product has been downloaded or activated. Please review the system requirements carefully before completing your purchase.
How do I receive updates for the products I have purchased?
The easiest way to stay up to date is through the iniManager app, which will automatically notify you when a new version of your software is available for installation.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full payment card details on our servers.
Do you offer technical support if I encounter an issue?
Yes, our dedicated support team is available to assist you. You can submit a ticket through our help desk or join our community forum for troubleshooting and tips.